Shipping policy
Shipping Policy
Last Updated: October 18, 2026
1. Order Processing
At Silkebeauty, we strive to process and ship orders as quickly as possible.
Orders are generally processed within 1–3 business days after payment confirmation. Processing times may be longer during holidays, promotional periods, or due to unforeseen circumstances.
Customers will be notified if a significant delay affects their order.
2. Shipping Destinations
Silkebeauty accepts orders from customers in the United States and internationally, subject to shipping availability.
Available shipping destinations and shipping options are displayed during checkout.
We reserve the right to restrict shipping to certain destinations where delivery is unavailable or prohibited by applicable law.
3. Shipping Times
Estimated delivery times depend on the destination, shipping method, carrier, customs clearance, and local delivery conditions.
Any delivery estimates displayed at checkout or communicated to the customer are estimates and are not guaranteed unless expressly stated otherwise.
International shipments may take longer due to customs inspections, transportation delays, or other circumstances beyond our control.
4. Shipping Costs
Shipping fees are calculated and displayed at checkout before the customer completes the purchase, unless otherwise stated.
Any applicable shipping promotions or free-shipping offers will be subject to the terms displayed at the time of purchase.
5. Order Tracking
When tracking is available, customers may receive a shipping confirmation email containing tracking information once their order has been dispatched.
Tracking information may take some time to become active after the carrier receives the package.
Customers can contact us at contact@silkebeauty.shop if they need assistance tracking an order.
6. Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility.
Customers are responsible for complying with applicable import regulations in their country.
7. Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an address needs to be corrected, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.
Additional shipping charges may apply if a parcel must be reshipped due to an incorrect address provided by the customer, where permitted by law.
8. Delayed, Lost, or Damaged Packages
If an order is delayed, appears lost, or arrives damaged, please contact us at contact@silkebeauty.shop with your order number and relevant details.
We will review the situation and work with the shipping carrier where appropriate.
Nothing in this policy limits any rights or remedies available to customers under applicable consumer protection laws.
9. Contact Information
For questions about shipping or delivery, please contact:
Store Name: Silkebeauty
Website: https://silkebeauty.shop
Email: contact@silkebeauty.shop
Phone: +1 251-331-0853
Address: 427 Artemus Ct, Henderson, NV 89074, United States